Confidentiality & Data Protection
1. Our Commitment
London Psychological Services is committed to protecting your privacy, confidentiality, and personal data. We handle all information with care, discretion, and in accordance with professional and legal obligations.
2. Information We Collect
We may collect personal information when you:
submit an enquiry or booking request
contact us via forms or email
engage in services with us
This may include your name, contact details, and information relevant to your enquiry or care.
3. Use of Information
Your information is used to:
respond to enquiries
arrange consultations or services
provide psychological or psychotherapy services
meet legal, regulatory, or professional obligations
4. Confidentiality
Information shared in the context of psychological services is treated as confidential. Confidentiality may only be broken where required by law or where there is a serious risk of harm to yourself or others.
5. Data Storage and Security
Personal data is stored securely and accessed only by authorised individuals. We take appropriate technical and organisational measures to protect data from unauthorised access or loss.
6. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected and in line with professional and legal requirements.
7. Your Rights
Under data protection law, you have the right to:
access your personal data
request correction of inaccurate data
request deletion of data where appropriate
object to or restrict processing
8. Contact and Data Protection Enquiries
If you have questions about confidentiality or data protection, or wish to exercise your rights, please contact our Data Protection officer at: dpo@londonpsychologicalservices.com
9. Updates to This Policy
This policy may be updated periodically. Any changes will be published on this page.
